Shipping policy

We offer convenient delivery options to get your favorite products right at your doorstep.

DELIVERY ZONES

We currently deliver within the United Arab Emirates only.
International delivery options will be available soon.

DELIVERY FEES

• Free standard delivery on orders above AED 150 (2–3 business days, excluding public holidays).
• A flat delivery fee of AED 15 applies to orders below AED 150.

ORDER PROCESSING

All orders are processed within 1 business day (excluding weekends and public holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

 

DELIVERY TIMEFRAMES

Delivery times are estimates only and may vary due to courier operations, public holidays, weather conditions, or circumstances beyond our control.

 

SPECIAL DELIVERY REQUESTS

Have a specific delivery request?
Please contact us at hello@birdie.ae and we’ll do our best to assist, subject to feasibility.

 

IMPORTANT NOTES

• We are not responsible for delays caused by courier partners or incorrect address details provided at checkout.
• Please ensure your delivery information and contact number are accurate to avoid delays.